Fresh Scent
Fresh Scent
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Frequently Asked Questions

Please reach us at freshscent.cleaning25@gmail.com if you cannot find an answer to your question.

 We currently serve the Bay Area. If you're unsure whether we cover your location, feel free to contact us directly! 


We offer a wide range of home cleaning services including regular cleaning, deep cleaning, move-in/out cleaning, and specialized cleaning services such as carpet cleaning, window cleaning, and more.


 No, we bring our own high-quality, eco-friendly cleaning products and equipment. But can also use yours if that is your preference. If you have specific product preferences, just let us know. 


Yes, we offer discounts for customers who schedule recurring cleaning services. Please contact us for more information about our pricing and discounts.


We accept Venmo®, Zelle®, cash, check, apps, apple card or credit cards. 


 Not at all — it’s completely up to you! Many clients prefer to leave a key or provide access instructions. We’re professional and trustworthy.


  • Cleaning plastic or aluminum blinds (light dust only)
  • Washing or spot cleaning walls
  • Moving heavy objects including like:

Refrigerators (potential water line disruption)

Stoves (potential gas or electrical problems)

Affixed appliances (dishwasher, built in microwaves, etc.)

  • Carpet Cleaning (shampoo carpeting)
  • Any Biohazards and/or Body Fluids/Waste
  • Places with infestation problems (bugs, vermin, mold, etc)
  • Elevated work that requires more than a 3-step stepstool


 We recommend tidying up any personal items, clothing, or clutter to allow our team to clean more efficiently. But if you need help with that too, just let us know in advance! And if you are not going to be home make sure to leave us a key or access code. 


The cost of our services depends on the type of cleaning service you require, the size of your home, and the frequency of cleaning. Please contact us for a free quote.


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Fresh Scent

Bay Area, CA, USA

(415)530-6389

Copyright © 2025 Fresh Scent - All Rights Reserved.

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